MTN Comedy+ FAQs

What is MTN Comedy+


MTN Comedy plus Service is an exciting service that allows users to view comedy videos provided by the content providers in 6 different categories.

  • Skits.
  • Stand-up.
  • Episodes (cut-out from movies and TV Shows).
  • Animation.
  • Pranks
  • freefall

In future, more categories will be introduced to appeal to different user segments.

These contents and functions will enhance the customer’ desire for the MTNN Comedy plus service and make it the entertainment and control centre of the users’ phone.

How do I get the MTN Comedy + app?


Customer can download the app by visiting http://comedy.mtnonline.com  and clicking the download button at the bottom of the page, or text Comedy to 2100 or search for MTNComedy+ on Google Play Store and App Store

How much does MTN Comedy+ service cost?


- There are different affordable Comedy Subscription Plans within for customers to choose from.

Access Only


Validity

Data Allocation

Comedy  download

price

3 Days

0

*Unlimited

40

Weekly

0

*Unlimited

80

Monthly

0

*Unlimited

250

Validity

Data Allocation

Comedy

download

Price

3 Days

20

*Unlimited

50

Weekly

40

*Unlimited

100

Monthly

100

*Unlimited

300

 

How do I subscribe for this service?  


You can subscribe for this service by sending the keyword of respective package to 2100

Access Only

  • 3 Days VIP package keyword “CD”
  • Weekly VIP package keyword “CW”
  • Monthly VIP package keyword “CM”

Subscription with Data

  • 3 Days VIP package keyword “CDD”
  • Weekly VIP package keyword “CWD”
  • Monthly VIP package keyword “CMD”

What happens after I send the subscription request?


Once the system receives your request to subscribe for MTN Comedy+ All Users will be charged the package fee they subscribed to, the Comedy portal link would be sent to you comedy.mtnonline.com  through which you’d be able to access the Comedy + portal.

Comedy data allocation can only be used for Comedy+ operations such as portal browsing, comedy video streaming and Comedy downloads.

How Do I Download the service and enjoy 2 free videos for 30 Days As A First Time User?  


Simply send the below keyword to 2100

  • “COMEDY”

Do I need to register for the service?


Yes! You are required to register and be logged into the Comedy portal to use the various comedy services.

-  When a customer attempts to download comedy on the comedy portal for the first time

-  Enter your mobile number and click on Get Code

- Your verification code will be sent to you via SMS

- This will be used to login 

What benefits will I enjoy when using the MTN Comedy+ service?


Customer can, purchase, download, share their favorite comedy 

 When a customer purchases any of the comedy VIP Club Subscription Plans, they become a Comedy+ Club member and are eligible for pricing discounts within the app. Also they’d be given preferential treatment for any benefit provided by the Comedy portal

Who can use the MTN Comedy+ service?


MTN comedy+ is available to all MTN customers on Prepaid and Postpaid Plans

What devices can access the application?


The comedy+ service is available on, Android capable devices

Do   I get notified after my Comedy Plan   bundle has expired?  If yes how can I stop it?


Yes you get notified and can send STOP (and code of your VIP membership plan) in SMS to 2100 E.g. STOP CMD to 2100 to stop Monthly plan. STOP CDD for daily, STOP CWD for weekly etc

How do I unsubscribe from MTN Comedy + service?


Send STOP (and code of your VIP membership plan) in SMS to 2100. E.g. SMS “STOP” CM’ to 2100 to stop Monthly plan.

How do I Check for Comedy Downloaded?


You can check in the comedy portal under “Downloads”

When I download Comedy do I own them forever?


When comedy videos are downloaded they remain yours.

What happens when I have a valid VIP membership subscription and my phone gets damaged?


As long as you have a valid subscription, you can re-download the comedy app to your new devices from your comedy data or your personal data if your comedy data is exhausted

If my VIP membership validity has expired can I still play the videos downloaded on my phone?


Yes you can.

If my VIP membership validity period has not elapsed and my data finishes can I watch videos downloaded?


Yes! As long as your VIP membership is still valid you would still be able to watch videos downloaded even if allocated comedy data has elapsed

Is it possible for me to buy comedy videos on the Comedy portal without subscribing to a plan?


Yes you can, but you pay for the videos without discount

Do I have to be a VIP member to access the Comedy Portal?


No! You don’t have to be a VIP member to access the comedy portal but you have to be a VIP member to download and stream.

What kinds of Content are available on the MTN Comedy+ portal?


On the MTN Comedy+ portal there are videos of different categories like Skits, Animation, Stand-ups and Episodes.

Can one download the MTN Comedy+ APP from any type of mobile phone?


MTN Comedy+ APP can only by downloaded with an android phone.

How can I check my Comedy data balance?


To check your Comedy Data balance, dial *559#

Can I enjoy the 2 free videos daily more than once after the 1st 30 days?


No

If a user attempts to re-send the short code to get another 30 days after the 1st trial, user gets a prompt that the phone number has already been registered.