MTN Do Not Disturb
What is Do not Disturb Service?
The Do-Not-Disturb service allows MTN customers to opt out of receiving promotional messages for 3rd Party services (Bulk SMS, VAS promos, etc.)
What are the main features of DND?
The service will feature the following:
- Fully Blocked mode allowing customers to Opt Out totally from receiving promotional messages via SMS and IVR.
- Partially Blocked mode allowing customers to filter service categories for promotional messages they wish to receive. Any category not selected is blocked.
How much does DND cost?
The service is free to customers.
How to activate DND
A customer will be able to perform the following DND activities via SMS
- View Status
- Activate full blocking
- Activate partial blocking
- Opt out of DND
Simply text HELP to the short code 2442 to find out more
- The following SMS keywords can be used to set your DND preference.
|Products||Code to 2442|
|Stop all SMS and IVR Messages||STOP|
|To receive all SMS and IVR Messages||ALLOW|
|Banking/Insurance/Financial Products||SMS 1|
|Real Estate||SMS 2|
|Consumer goods and Automobile||SMS 5|
|Tourism and Leisure||SMS 7|
|Sport and IVR||SMS 8|
|Information on new products and services||SMS 10|
|News Alerts||SMS 11|
|To check DND Status||STATUS|
How to Deactivate DND
To opt out of the service, you will need to text the word "ALLOW" to the short code 2442. To opt-out is free.
How to check status
To check status, you will need to text the key word STATUS to 2442