MTN StartPack FAQs

Q: Whats is MTN StartPack?
MTN StartPack is a special tariff plan that allows New MTN customers enjoy the following benefits after registering and activating a new SIM:
  • 500% bonus on EVERY recharge of N100 and above.
  • 10MB on EVERY recharge of N200 and above
  • Plus other exciting offers
Q. Why should I buy a new SIM?
You will enjoy the following benefits when you buy and activate a new SIM and remain on MTN StartPack tariff plan for 6 months:
  • 500% bonus on EVERY recharge of N100 and above.
  • 10MB on EVERY recharge of N200 and above
  • Plus other exciting offers
Q. What do I do to be on MTN StartPack?
Simply buy a new SIM, register and activate it and you are automatically on MTN StartPack tariff plan.
Q. How do I receive the 500% bonus?
Simply recharge by dialling *555*16 digits PIN# and you will automatically receive 500% extra bonus that will be credited in a dedicated account.
Q. For how long will I continue receiving the 500% bonus on recharges?
You will receive the 500% bonus on ALL your recharges for a period of 6 months.
Q. What happens after 6 months?
After 6 months you will stop receiving the bonus on your recharges and the system will automatically migrate you to MTN BetaTalk tariff plan.
Q. What can I use the airtime bonus for?
You will be able to use the airtime bonus to make calls and send SMS to ALL Local Networks in Nigeria. You will be able to browse the internet with the airtime bonus.
Q. What is the validity of the airtime bonus?
The airtime bonus is valid for 7 days after which all unused bonus will clear on the day of expiry. However, if you recharge again before your bonus expires, you will receive another bonus and your expiry date will be extended.
Q.If I migrate out of MTN StartPack, will I be able to receive the 500% airtime bonus on my recharges?
No, once you migrate out of MTN StartPack, you will not be able to receive the 500% bonus on the new tariff plan.
Q. Can I migrate back to MTN StartPack after migrating out of the plan?
No, you will NOT be able to migrate back to MTN StartPack tariff plan once you migrate out of the plan.
Q. How much will I be charged for my national calls?
All your national calls from your main and dedicated accounts will be charged at N40/min.
Q. How do I get the FREE 10MB?
To receive the free 10MB, you will need to recharge with N200 or more.
Q. For how long will I receive the FREE 10MB?
You will receive the FREE 10MB on ALL your recharges of N200 and above.
Q. What is the validity period of the 10MB?
The 10MB will be valid for 2 days from the day the bonus was received. All unused data will be cleared after expiry.
Q. Will I get the Free 10MB data if I receive airtime via Share and Sell?
No, you will NOT be able to get any data bonus if you receive N200 or more airtime via Share and Sell.
Q. Can I browse all websites with the free bonus?
Yes, you will be able to browse all websites with the free data.
Q. If I migrate out of MTN StartPack, will I still be able to receive the free 10MB when I recharge?
You can only receive the free 10MB if you migrate to either MTN TruTalk or MTN BetaTalk plan.
Q. What happens to my unused data bonus if I do not exhaust them after the expiry date?
All your unused data bonus will be cleared on the day of expiry.
Q. How do I check my bonus balances?
To check your 500% bonus and 10MB bonus balances, simply dial *559*17#.