YouTube Video Streaming Pack FAQ's


Q: What is YouTube Video Streaming Pack?

A: The YouTube Video streaming Pack is a time based data plan that allows customers to watch videos on YouTube from a data enabled device


Q: Who can subscribe to YouTube Video Streaming Pack?

A:All MTN Customers can subscribe to any of the YouTube Video Streaming Packs


Q: How do I subscribe to YouTube Video Streaming Pack?

A: You can subscribe to any YouTube Video Streaming Pack via SMS by texting the plan specific keyword to 131.

See table below for keywords


Q: What are the different YouTube Video Streaming plans available?

A: They are 1 hour, 3 hours, and Night (12am to 5am)

See table below for details

Plan

Price

Streaming Time

Activation SMS to 131

Validity

I hour YouTube Pack

N150

1 Hour

VP1

24 hours

3 hours YouTube Pack N400 3 Hours VP3 24 hours

YouTube NightPack (12am –5am)

N50

5 Hours

VP5

24 hours


Q: Can I purchase multiple YouTube Streaming Packs?

A: Yes, but only when the current plan expires (when the allocated time elapses). For example, if you have a 1 hour plan, you can only buy another plan when the 1 hour time has been utilised


Q: Can I stream videos form other sites?

A: NO, the YouTube streaming pack can only be used to watch videos on YouTube.


Q: What happens if my YouTube data plan expires?

A: As soon as the time expires, you will receive a notification to activate another YouTube bundle


Q: Will I be able to rollover my unused data?

A: NO, your YouTube data resets to zero at the end of the specified time. You will need to buy another YouTube bundle or any other data plan


Q: Is my YouTube streaming data unlimited?

A: NO, fair usage policy applies.

1 hour plan is 750MB

3 hours plan is 2.25GB

Night (12am – 5am) plan is 500MB


Q: How do I check my YouTube Video Streaming bundle balance?

A: To check your YouTube Streaming data balance, simply dial *559*18#.


Q: Will my YouTube Plan be auto-renewed?

A: NO, there is no auto-renewal for YouTube video streaming park


Q: Can I share my YouTube Video Streaming Pack?

A: No, you will not be able to share your YouTube Video pack.


Q: When does the allocated streaming time start?

A: The timer starts once you start watching a video on YouTube

NB: Please note that the timer could also start (even if you have not started watching a video) if there is a background activity on your device.

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