Data Plans FAQ's


What is MTN Data bundle?

MTN Data bundles have been revamped to be affordable, giving you more value for money and excellent internet experience on MTN data network.


Who can subscribe to MTN Data bundle?

All MTN Customers can subscribe to any MTN Data bundle.


How do I subscribe to MTN Data bundles?

You can subscribe to any MTN Data bundles via the following channels:

  • USSD: Dialling *131*1# or *904# and selecting your preferred data plan
  • SMS: Sending the bundle plan keyword to 131. (See table below for keywords).
  • On data reset page upon exhaustion of data bundle

I just received a pop-up menu to choose either One-off or Recurrent option after activating a data bundle. What does this mean?

The Pop-up menu is a new feature that allows you to set your data bundle on One-off or Recurrent purchase:

  • One-Off Purchase means that your data bundle will not renew after expiry.
  • Recurrent Purchas means your data bundle will auto-renew after expiry.

If I exit the Pop-Up Menu or it times out before selecting an option, will my data bundle be on One-off or Recurrent option?

A. If you exit the Pop-Up Menu or it times out before selecting an option, your data bundle will be on One-off purchase. This means that your data bundle will not auto-renew upon expiry.


If my data bundle is on One-off option, will I be able to opt in for Recurrent option or renew the bundle?

Yes, you will be able to opt in for Recurrent option or renew the bundle by sending R+bundle code to 131.

Example: If you have an active 50MB daily bundle that is on One-off option, you will be able to renew it by sending R104 to 131.

See all Recurrent commands in the table below.


Will I be able to cancel auto-renewal anytime?

Yes, you will be able to cancel auto-renewal on your bundle anytime by sending the opt-out keyword to 131. See table below.


What are the different MTN Data bundles plans available?

They are Daily, Weekly, Monthly, quarterly etc. See table below for the available data bundles


How do I check my MTN Data Bundle balance?

You will be able to check your data bundle balance via the following channels:

  • SMS: Texting 2 to 131
  • USSD: Dialling *131*4# (main data balance) and *559*63# (data bonus balance)
  • MyMTNApp

How do I check my MTN Data Bonus balance?

To check your data bonus balance, simply dial *559*63#.


Can I purchase multiple MTN Data bundles?

Yes, you can activate multiple data bundles and all the data bundle purchased will have its own unique expiry dates.


If I have multiple data bundles active, which bundle will deplete first?

If you have multiple data bundles active, the data bundle with the least validity will be used first.

Example: If you have a 30-day bundle plan and 1day plan active, the 1 day plan will be used first before the 30-day plan.


What happens if I exhaust my data bundle before the renewal date?

As soon as you exhaust your data bundle before the expiry, your data access will be suspended and you will not be able to browse again. To continue browsing, you will need to do one of the following:

  • Buy another data plan by dialing *131*1#,
  • Borrow data by dialing *606#
  • Opt-in for a Pay As You Go browsing by dialing *131*200# to continue browsing from your airtime @N3/MB

Will I be able to rollover my unused data bundle?

Yes, you will be able to roll over any unused data bundle as long as you buy another bundle before the current bundle expires BUT you will NOT be able to roll over unused bonus.


Will I be able to rollover my unused data bonus?

No, you will not be able to roll over any unused data bonus even if the bundle auto-renews before or upon expiry.

Example: If you activate the 500MB weekly plan + 250MB Bonus and on the day of expiry you have 500MB remaining in your data main account and 100MB in your bonus account. After renewal, the remaining 500MB data bundle will be rolled over to the new data and unused 100MB will be cleared. This means that you will have 1GB in your data main account and 250MB in your bonus account.


Is there data bonus on any of the MTN data plans?

Yes the following data bundles offers you data bonus after activating them.

  • 250MB Bonus on the 500MB weekly plan
  • 500MB Bonus on the 1GB monthly plan
  • 1GB Bonus on the 2.5GB monthly plan

However, you can only use the data bonus between 1am and 7am daily but the main data bundle will be used any time of the day.

Also note that the bonus will have the same validity with the main bundle.


If I activate the same data bundle with bonus multiple times, will I be able to use the bonus of the first bundle I activated?

Yes, if you active the same data bundle with bonus multiple times, you will be able to use the data bonus of the first bundle until the last day of its expiry or it is exhausted after which your data activities will be charged from the next data bonus. But on the day of renewal, only the last bundle activated will be auto renewed.

Example: If you have activate 500MB Weekly plan + 250MB Bonus on April 5th and activate the same data plan on April 7th, you will be able to use the data bonus of the bundle activated on April 5th until it is exhausted or last day of its expiry.


If I have multiple data bundles active, which bundle will auto-renew first?

If you have multiple data bundles active from the various plans, the last bundle purchased from that plan will be the bundle that will be auto-renewed. I.e. All bundles will renew according to their bundle category – daily, weekly and monthly.

Example: if you activate two data plans from the daily plans; (50MB on Oct 1, 150MB on Oct 5), two plans from the weekly plan; (500MB on Oct 3 and 1GB on Oct 4), on the day of renewal, only 150MB from the daily plan and 1GB from the weekly plan will be the plans to auto-renew.


Will I be able to browse from my airtime automatically after exhausting my data bundle?

You will be able to browse from your airtime after exhausting your data bundle BUT you will be required to opt in before you can browse from your airtime at Pay As You Go rate.


Can I share my MTN Data bundle?

No, you will not be able to share your data bundle.


I have 1GB + 500MB bonus data plan active and then activated 1.5GB Monthly Data plan, which of them will used first?

The 1GB + 500MB bonus data plan will be used first (1GB at any time of the day and the data bonus of 500MB can only be used from 1.00am to 7.00am) and after the data bundle has been exhausted then data charges will be deducted from the new 1.5GB Monthly plan.


How do I opt in for PAYG browsing?

To opt in for PAYG browsing, simply;

  • Dial *131*200#.
  • Send RESET to 131.

How much will I be charged for browsing from my airtime after opting in for PAYG browsing?

Your browsing from your airtime will be charged at N3/MB.


Will I be charged for opting in for PAYG browsing?

No, you will not be charged for opting in for PAYG browsing.


How do I opt out of PAYG browsing?

To opt out of PAYG browsing, simply

  • Dial *131*201#
  • Send SUSPEND to 131.
Price (N)
Data Plans
Validity Period
Activation
Auto-renewal Code
Deactivation Code
Data Allowance
Time of Use
(SMS to 131)
(USSD)
SMS (R Code 131)
SMS (No Code 131)
Daily
100
50MB
All day
24HRS
104
*131*104#
R104
NO104
200
150MB
All day
24HRS
113
*131*113#
R113
NO113
Weekly
300
150MB
All day
7 Days
102
*131*102#
R102
NO102
500
500MB + 250MB bonus data*
Main data-All day
Bonus-1am to 7am
7 Days
103
*131*103#
R103
NO103
 
Monthly
1000
1GB + 500MB bonus data*
Main data-All day
Bonus-1am to 7am
30 Days
106
*131*106#
R106
NO106
1200
1.5GB
All day
30 Days
130
*131*130#
R130
NO130
2000
2.5GB + 1GB bonus data*
Main data-All day
Bonus-1am to 7am
30 Days
110
*131*110#
R110
NO110
3500
5GB
All day
30 Days
107
*131*107#
R107
NO107
5,000
10GB
All day
30 Days
116
*131*116#
R116
NO116
10,000
22GB
All day
30 Days
117
*131*117#
R117
NO117
20,000
50GB
All day
60 Days
118
*131*118#
R118
NO118
50,000
85GB
All day
90 Days
133
*131*133#
R133
NO133

* Note that bonus data will be usable from 1.00am – 7.00am.