MTN GoodyBag social FAQ

Wow, I just received a pop-up menu to choose either One-off or Recurrent option after activating a goody bag social bundle. What does this mean?

The Pop-up menu  is a new feature that allows you to set your goody bag social bundle on One-off or Recurrent purchase:
One-Off Purchase means that your goody bag social bundle will NOT auto-renew after expiry.
Recurrent Purchase means your goody bag social bundle will auto-renew after expiry.


If I cancel the Pop-Up Menu or it times out before selecting an option, will my Goody Bag Social bundle be on One-off or Recurrent option?

If you cancel the Pop-Up Menu or it times out before selecting an option, your Goody Bag Social bundle will be on One-off purchase. This means that your Goody Bag Social bundle will not auto-renew upon expiry.


If my Goody Bag Social bundle is on One-off option, will I be able to opt in for Recurrent option or renew the bundle?

Yes, you will be able to opt in for Recurrent option or renew the bundle by sending R+bundle keyword to 131.

Example: If you have an active Instagram daily bundle that is on One-off option, you will be able to renew it by sending RINSD to 131.
See all Recurrent commands in the table below.


Will I be able to cancel auto-renewal anytime?

Yes, you will be able to cancel auto-renewal on your bundle anytime by sending the opt-out keyword to 131. See table below.


Can I subscribe to more than one Goodybag social bundle? 

Yes, you can combine up to five (5) social bundles and subscribe to the daily, weekly or monthly plan and you can subscribe to combination of 5 social bundles as many times as you want. Simply dial, *131*3# and select your preferred social bundles OR send the Keyword of your preferred social bundle to 131.


Q: How much is the Goodybag social bundle?

A: The subscription charges are as follows.

For single social bundle:

  • Daily plan – N25
  • Weekly plan – N50
  • Monthly plan – N150

For combination of five (5) social bundles:

  • Daily plan – N50
  • Weekly plan – N150
  • Monthly plan – N500

Q: Will my subscription be bundled with a free data allowance?

A: Yes but fair usage policy applies as follows.

For single social bundle:

  • Daily plan – 20MB
  • Weekly plan – 50MB
  • Monthly plan – 160MB

For combination of five (5) social bundles:

  • Daily plan – 40MB
  • Weekly plan – 120MB
  • Monthly plan – 600MB

Q: How can I pick my 5 GoodyBag social bundles?

A: Simply dial *131*3#, select Pick 5 from the option and you will be required to enter the number of your preferred social bundles.


Q: Will I receive the data allowance on every subscription to social bundle(s)?

A: Yes, you will receive data allowance on every subscription to social bundle(s).


Q: If I have an existing data bundle or bonus and subscribe to social bundle(s), which data will deplete first while browsing?

A: You will be charged first from your social bundle data allowance, then any active data bonus before charging from your data bundle.


Q: How do I check my Goodybag bundle balance?

A: To check your Goodybag bundle balance, dial *559*25#.


Q: Will I be able to browse all internet sites or App with my data allowance after subscribing to Goodybag bundle?

A: No, you will ONLY be able to browse the social network or instant messaging services that you have subscribed to. E.g. Subscription to Facebook, WeChat and WhatsApp bundles will only grant access you to Facebook, WeChat and WhatsAPP respectively.


Q: Will I have to re-subscribe to the same social bundle(s) before my subscription expires?

A: Your subscription will be auto renewed on the day of expiry as long as you have enough airtime but you will receive a notification message before renewal and after renewal.


Q: Will I be able to roll over my unused social bundle data allowance?

A: No, you will NOT be able to roll over your unused social bundle data allowance after renewal.


Q: How do I unsubscribe from any of the social bundles?

A: You can unsubscribe by sending the applicable keyword to 131 e.g. STOPWCM to 131 for WeChat monthly plan or STOPWAW to 131 for WhatsApp weekly bundle.

See table below for full list:

Plan Price per App Apps Activation SMS to 131 Deactivation SMS to 131 USSD Activation
Goody Bag Daily N25 WhatsApp WAD STOPWAD
Facebook FBD STOPFBD
2Go 2GOD STOP2GOD
WeChat WCD STOPWCD
Eskimi ESKD STOPESKD
     
     
Goody Bag Weekly N50 WhatsApp WAW STOPWAW *131*3#
Facebook FBW STOPFBW
2Go 2GOW STOP2GOW
WeChat WCW STOPWCW
Eskimi ESKW STOPESKW
     
     
Goody Bag Monthly N150 WhatsApp WAM STOPWAM
Facebook FBM STOPFBM
2Go 2GOM STOP2GOM
WeChat WCM STOPWCM
Eskimi ESKM STOPESKM
     
     
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